Privacy Policy

1. Information We Collect

a. Information You Provide to Us

We collect personal information you voluntarily provide when you:

• Create an account or register as a user or vendor.
• Participate in auctions or purchase products.
• Contact us for support or inquiries.
• Subscribe to newsletters or promotional content.

This may include your name, email address, phone number, billing/shipping address, payment details, and any other data you choose to provide.

b. Information Automatically Collected

When you visit our Website, we automatically collect:

• IP address and general location.
• Browser type and operating system.
• Device information.
• Pages viewed and referring URLs.
• Date and time of visits.

We use this data to maintain website security, improve performance, and analyze user activity. We use Google Analytics (via MonsterInsights) to understand how visitors interact with our site. You can learn more at Google’s Privacy Policy.

c. Vendor and Seller Data

If you register as a seller on BranaBee, we collect additional information including:

• Business name, store description, and seller profile details.
• Bank account or payout information for processing seller earnings.
• Tax identification information where required by law.
• Sales history, order records, and customer communications.

This information is used to operate your seller account, process payouts, and comply with applicable tax and legal obligations.

d. Marketplace Transaction Data

When a transaction occurs on BranaBee, both buyers and sellers share certain information with each other as necessary to complete the order. For example, a buyer’s shipping address is shared with the seller to fulfill the shipment. This data sharing is limited to what is required to complete the transaction and is governed by this Privacy Policy.

e. Push Notification Data

If you opt in to browser push notifications, we collect your notification consent and device token through OneSignal. This data is used solely to deliver notifications you have requested. You may opt out at any time through your browser settings.

f. Cookies and Similar Technologies

We use cookies and similar tools to enhance your browsing experience. For detailed information, please see our Cookie Policy.

2. How We Use Your Information

We process your information to:

• Operate and maintain our Services.
• Process orders and transactions.
• Communicate with you (updates, offers, and support).
• Improve and personalize your experience.
• Detect, prevent, and investigate fraud or unauthorized access.
• Comply with legal obligations.

We only process your data when we have a lawful basis to do so, such as your consent, contractual necessity, or legitimate business interests.

3. When and With Whom We Share Your Information

We may share your information with:

• Payment Processors: We use Authorize.Net to securely process credit card and payment transactions. Your payment details are transmitted directly to Authorize.Net and are not stored on our servers. See Authorize.Net’s Privacy Policy.
• Tax Services: We use Avalara AvaTax to calculate and manage sales tax on transactions. Relevant order and address data is shared with Avalara for this purpose.
• Analytics Providers: We share browsing data with Google Analytics (via MonsterInsights) to analyze site usage and improve our Services.
• Shipping Partners: Shipping address and order details are shared with carriers and logistics providers to fulfill orders.
• Marketplace Participants: Buyers and sellers share limited information with each other (such as shipping addresses) as necessary to complete transactions.
• Business Partners: To offer joint products, promotions, or collaborations.
• Affiliates: Our parent company, subsidiaries, or other entities under common ownership.
• Legal Requirements: When required by law, to protect rights, prevent fraud, or comply with legal processes.

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and pixels to collect and store information about your interactions with our site. You can control or delete cookies through your browser settings or our Cookie Consent Manager. For full details, visit our Cookie Policy.

5. Social Media Logins

If you choose to log in using a social media account (e.g., Google, Facebook), we may receive certain profile details from that provider, such as your name and email. We use this information only as permitted by this Privacy Policy. Please review your social media platform’s privacy settings for more details.

6. International Data Transfers

Our servers are located in the United States. If you access our Services from another country, your data may be transferred to and processed in the U.S. and other jurisdictions that may not have the same level of data protection as your home country. We take appropriate steps to safeguard your personal data according to this policy and applicable laws.

7. Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law (e.g., for tax or compliance reasons). Once the retention period expires, we securely delete or anonymize your information.

8. Information From Minors

We do not knowingly collect data from or market to children under 18 years of age. If we learn that personal data from minors has been collected, we will delete it promptly. If you believe we have information about a minor, please contact us immediately.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for processing.
• Object to or restrict certain processing activities.
• Request data portability.

You can exercise these rights by contacting us using the information below. If you’re located in the EEA, UK, or Switzerland, you may also lodge a complaint with your local data protection authority.

10. Do-Not-Track (DNT) Signals

Most browsers include a “Do Not Track” feature. Currently, there is no universal standard for recognizing DNT signals, so we do not respond to them. If standards evolve, we will update this section accordingly.

11. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA) and “Shine the Light” law, including:

• Requesting details about the personal information we collect or share.
• Requesting deletion of personal information.
• Opting out of the sale or sharing of personal data (which we do not do).

If you are a California resident and would like to exercise these rights, please contact us using the information below.

12. Security of Your Information

We use administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission or storage is 100% secure. By using our Services, you acknowledge and accept this inherent risk.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. When updated, we will revise the “Last Updated” date above. Significant changes may be announced via website notice or direct communication.

14. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, or to exercise your rights, please contact us at:

15. Review, Update, or Delete Your Information

You may request to review, correct, or delete your personal information by submitting a request through our Contact Form. We will respond in accordance with applicable data protection laws.